smime

Why SuccessFactors is hot:

At the user conference, they actually asked customers what functionality they would like to see by the end of the conference. A mere 36 hours later, they showed a fully functional demo that actually had customers applauding at the end of the conference.

Not that spectacular indeed, you could get 200 people in India to do that overnight, but the idea is taking responsiveness to customer wishes to a new dimension.